The 4 Key Drivers for Consumer Attention

Key drivers of consumer engagement

When you think about how you measure the success of your online presence and content, what do you consider? Perhaps you think first of statistics like how many visits your website received, how many clicks, or how well your pages rank on search engine results pages. While these can all help you understand your online… Continue reading The 4 Key Drivers for Consumer Attention

Meeting Your Customers’ Needs with Digital Solutions

Do You Know Your Customers?

As a hearing healthcare provider, it is important that you meet your patients’ needs. What about their needs as customers? Your patients might come to you because they need high-quality hearing care, but they also want versatile business options that work for them. Now is the time to embrace the digital age and give your… Continue reading Meeting Your Customers’ Needs with Digital Solutions

How to Improve the Digital Customer Journey in 2022

How to Improve the Digital Customer Journey in 2022

Now, over two years since the COVID-19 pandemic began, you might be feeling like life has finally started to return to “normal.” Many areas and businesses have dropped their mask requirements, a large portion of the population is vaccinated, and many events and other activities have resumed. However, life is not the same as it… Continue reading How to Improve the Digital Customer Journey in 2022

Changing the Narrative for Hearing Professionals

Changing the Narrative for Hearing Professionals

For decades, hearing professionals have been relegated to the status of “suppliers” in the eyes of Medicare. This is despite the advanced education and clinical focus of hearing professionals. In addition, other non-physician healthcare providers are classified as “practitioners” rather than “suppliers.” Unfortunately, this “supplier” status affects how consumers and patients view hearing professionals and… Continue reading Changing the Narrative for Hearing Professionals

What Is Responsible Marketing and How Does It Impact Customer Retention?

What Is Responsible Marketing and How Does It Impact Customer Retention

Have you heard the phrase “responsible marketing”? If not, do not worry—it has emerged largely in the last year or two and is now being discussed more than ever before. Responsible marketing can have a significant implant on customer retention and value. Here are the nuts and bolts of responsible marketing and how you can… Continue reading What Is Responsible Marketing and How Does It Impact Customer Retention?

The Top 10 Changes Your Business Needs to Be Ready for in 2022

The Top 10 Changes Your Business Needs to Be Ready for in 2022

Whether you have been in business for decades or you are just starting out, there is one truth about business you have probably learned by now: business never stays the same. While the global COVID-19 pandemic has certainly accelerated some changes in business, the reality is that business is always shifting to adopt new technologies… Continue reading The Top 10 Changes Your Business Needs to Be Ready for in 2022

Why You Should Be Using Video in Your Emails (And How to Do It)

Happy businessman wearing elegant eyewear and shirt watching video online while sitting in front of opened laptop in earphones.

Do you think you are a visual person? Or do you ingest information easier if you read it? Well, studies show that video actually makes people happier than text. Before you say to yourself, “Well, that’s interesting,” and move on, think about how this can be applied in your practice. Utilizing video can go a… Continue reading Why You Should Be Using Video in Your Emails (And How to Do It)