Now, over two years since the COVID-19 pandemic began, you might be feeling like life has finally started to return to “normal.” Many areas and businesses have dropped their mask requirements, a large portion of the population is vaccinated, and many events and other activities have resumed. However, life is not the same as it… Continue reading How to Improve the Digital Customer Journey in 2022
Tag: digital communication
5 Simple Ways to Improve the Patient Experience and Keep Them Coming Back
Patient experience will make or break a practice. If the patients do not feel heard or supported, they will not return (and they will make their negative experience known online). Healthcare providers in various fields now find themselves turning to patient experience to rebuild their practices after losing massive amounts of revenue during the COVID-19… Continue reading 5 Simple Ways to Improve the Patient Experience and Keep Them Coming Back
The 3 Things Your Patients Want Now
Although running a business can be incredibly complex, it all comes down to one thing: giving your customers what they want. So, what do your patients want? Although the main purpose of your business (to provide excellent hearing healthcare) remains the same, the answer to what your patients want does not stay the same through… Continue reading The 3 Things Your Patients Want Now
How Digital Communication Plays an Essential Role in Lasting Consumer Relationships
The ways you do business, care for your patients, and market your practice have all changed over the last 9 months, thanks to the worldwide COVID-19 pandemic. While some of these changes might be temporary, such as travel restrictions or local lockdowns, others are not. The pandemic has forever changed the way businesses market their… Continue reading How Digital Communication Plays an Essential Role in Lasting Consumer Relationships