Patient experience will make or break a practice. If the patients do not feel heard or supported, they will not return (and they will make their negative experience known online). Healthcare providers in various fields now find themselves turning to patient experience to rebuild their practices after losing massive amounts of revenue during the COVID-19… Continue reading 5 Simple Ways to Improve the Patient Experience and Keep Them Coming Back
Tag: patient management
The 3 Things Your Patients Want Now
Although running a business can be incredibly complex, it all comes down to one thing: giving your customers what they want. So, what do your patients want? Although the main purpose of your business (to provide excellent hearing healthcare) remains the same, the answer to what your patients want does not stay the same through… Continue reading The 3 Things Your Patients Want Now