Can You Pay to Remove Negative Online Reviews?

Business owners from nearly every sector have come to recognize the importance of online reviews. People are leaving reviews for everything from strange decor pillows and their most recent meal out, to health professionals and even entire cities. What’s more, everyone else is reading them. A recent BrightLocal survey saw a whopping 97% of consumers… Continue reading Can You Pay to Remove Negative Online Reviews?

Best Practices: Asking Your Patients for Online Reviews

The world of online reviews is a tricky one. Certain businesses, like restaurants and hotels, effortlessly receive dozens of reviews. Other businesses, however, can struggle to get even a few. What’s worse is that businesses rarely receiving reviews are actually more likely to get one when a customer has a negative experience. Even if a… Continue reading Best Practices: Asking Your Patients for Online Reviews

Marketing Your Practice in a Post-OTC Hearing Aids World

Long before the Over-the-Counter (OTC) Hearing Aid Act was signed into law last August, hearing professionals across America were hotly debating its consequences. The legislation drew support from both sides of the aisle and gained notable coverage by the media, raising awareness of both the need for hearing treatment and the potential for more affordable… Continue reading Marketing Your Practice in a Post-OTC Hearing Aids World

How to Avoid Yelp’s “Not Recommended” Abyss

Consumer reviews are hard to ignore these days, covering everything from local pizza joints to orthopedic surgeons. With just a few taps on our phones or computers, we can quickly read up on what others have to say about any given product or service provider. In fact, a whopping 97% of consumers reported going online… Continue reading How to Avoid Yelp’s “Not Recommended” Abyss

Top Digital Strategies for Impressive Patient Retention

Getting new patients through your doors takes hard work, time, creativity and yes—money. In fact, the average cost per acquisition (CPA) for the hearing industry falls between $256 and $450 per new patient, depending on practice location. Given the amount of resources that go into growing your patient base, it’s easy to see why the… Continue reading Top Digital Strategies for Impressive Patient Retention

Online Reviews: How to Let Patients Do Your Marketing for You

We’ve entered an era where everyone can voice an opinion online and have it reach literally anyone, anywhere—indefinitely. Everything from cat food to oncologists has been reviewed online and more people are reading those reviews than ever before. With recent studies revealing that 90% of consumers read online reviews before visiting a business (yes, ninety… Continue reading Online Reviews: How to Let Patients Do Your Marketing for You

How Much Can Your Hearing Practice Grow?

The traditional trajectory for business growth has long been displayed as a slow and steady rise of leads and sales. For decades, that classic, gentle upward slope was the hard-earned result of several marketing approaches: physical mailers, newspaper and other print ads, billboards, and radio or TV airtime. But things have definitely changed. And these… Continue reading How Much Can Your Hearing Practice Grow?

Generate Talk: Use Online Reviews to Boost Your Practice

In the socially connected world of the new millennium, a practice’s reputation is vetted in real-time by patients leaving feedback about their experiences as online reviews. Essentially the evolved form of word-of-mouth marketing, online reviews have made it easier than ever to capitalize on this powerful form of patient referral. It’s also never been so… Continue reading Generate Talk: Use Online Reviews to Boost Your Practice

Online Reviews & Their Role in Your Practice

Shopping online has become a popular practice, with everything from groceries to furniture being available for online purchase and next-day delivery. The rapid rise of online purchases even has some experts warning of the complete extinction of brick and mortar stores in the not-too-distant future. Dire predictions aside, it’s hard to deny the usefulness of… Continue reading Online Reviews & Their Role in Your Practice