Attracting new patients or customers is a key part of your business—no one will argue with that. But it is even more important to keep those patients and turn them into loyal customers of your practice. So, how do you attract loyal customers and keep them loyal? Here are a few key points. The Difference… Continue reading How to Attract and Keep Loyal Customers
Tag: Customer loyalty
Do You Have a Customer Loyalty Program? Here’s Why You Should.
Do you remember the days of the punch card? This early form of a customer loyalty program featured a simple card—usually printed on simple cardstock—that would get a new hole punch every time you purchased from the store or restaurant. Once you had made a certain number of purchases, you received a reward like a… Continue reading Do You Have a Customer Loyalty Program? Here’s Why You Should.
What a Monthly Newsletter Can Do for Your Practice
The growth potential of your hearing practice ultimately boils down to two metrics: your patient retention rate and your new patient accrual rate. Both figures represent large swaths of related details, but stand alone as strong indicators of how your business is faring overall. Taking advantage of what digital marketing can do for your practice’s… Continue reading What a Monthly Newsletter Can Do for Your Practice